The point of contact for all of your requestsYou have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact. www.groupemutuel.ch/contactusWrite to us or contact us by phone: we will provide an answer as quickly as possible.Our Customer Services are available Monday to Friday, from 08.00 to 18.00:Hotline 0848 803 111 l Email clients@groupemutuel.chOne single address for sending medical invoices (original documents) and letters:Groupe Mutuel, Rue des Cèdres 5, 1919 Martignyprestations@groupemutuel.chIn approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you.Opening hours: from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays).Make life easier thanks to your Customer AreaScan and send your invoices instantlyConsult your documents and refundsModify your contracts and personal dataDownload the application from your App StoreQuestions about the Customer area?Your frequently asked questions on the Customer Area - Groupe Mutuel Call our hotline on 058 758 71 71 (Monday to Friday, 8am to 6pm)Write to us at customer.area@groupemutuel.ch

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You would like to :- Learn how to deal better with stress and emotions?- Regain mental clarity, calm, vital energy, serenity and emotional balance?- Sustainably improve the quality of your sleep?- Restore and strengthen your ability to concentrate and your focus of attention?- Maintain your motivation and self-confidence?- Optimize your preparation for exams and competitions?- If you would like us to take the necessary time to assess and treat you, then come and see us!We offer the following therapies:- Biofeedback- neurofeedback- Hypnosis / EPRTH (Emotional and Physical Rebalancing Therapy)- acupuncture- Photobiomodulation- Other natural therapies without medicationThe professional background of Dr. oec. Eva Otzen- I am a qualified hypnotherapist and neurofeedback and biofeedback therapist in accordance with the regulations of the ASCA (Foundation for the Recognition and Development of Alternative and Complementary Therapies), the EMR (Empirical Medicine Register) and the professional organizations BBNS and ASBN.- I work with the latest and most advanced systems and equipment for biofeedback / neurofeedback, capnography, and hemoencephalography.My services:Pupils, students, adults, executives, competitive athletes, actors and singers who want to maximize their potential and improve their performance.In the therapeutic field, I work with children, teenagers, adults and older people who suffer from stress, whose brains are out of balance or who want to maintain and preserve their mental abilities.I am also the director of the Institute for Neurofeedback and Biofeedback AG (i-nfbf); in parallel to my work as a therapist, I educate future certified therapists in biofeedback and neurofeedback.Thanks to my many years of experience as a therapist, director and instructor at the institute and the fact that I am constantly being trained in the latest technologies and therapies, the chances of therapeutic success are very high.At the I-NFBF Therapy Center, you will be treated individually, sustainably and with the highest quality of bio- and neurofeedback therapies and professionalism to achieve your therapy goals. Each treatment protocol is individualized and tailored to the results of our analyses.We treat the following disorders with the full range of our therapies. - Attention Deficit Disorder (ADD),- Attention deficit and hyperactivity disorder (ADHD)Coordination disorders- Headaches and migraines- Sleep disorders- Chronic fatigue syndrome- Premenstrual syndrome (PMS)- Chronic pain- Fibromyalgia- Stress and overexertion (burnout)- Nervousness and irritability- Anxiety/phobias/compulsive disorders (OCD)- Depression and worry- Problems with the heart- High or low blood pressure- Problems with digestion- Problems with muscle tension/sprain of the cervical spine- Dizziness- Bruxism (teeth grinding)- Problems with eating behavior- Problems with addiction- Loss of cognitive abilities due to ageing- Alzheimer's disease and other dementias- Allergies and asthma- Autoimmune diseases- Lyme disease- Anxiety and post-traumatic stress syndrome- Stroke (rehabilitation)- tinnitus- autism- epilepsy- Injuries to the head- Injuries to the headPROFESSIONAL TRAINING RECOGNIZED BY ASCA AND EMR WITH A DIPLOMA IN BIO- AND NEUROFEEDBACK.The I-NFBF Expert instructors guarantee excellent theoretical and practical teaching.Participants receive sound scientific and theoretical training. Their training will not only concern the practice of the method, but also the management of a practice and dealing with patients.The courses cover the latest research findings in the field of neuro- and biofeedback as well as neuroscience (basic research on the human brain, neurobiology, neuropsychology, pharmacology, medicine). You will therefore deal with the specific application of this knowledge to training and therapy with neuro- and biofeedback.On completion of the course, you will be qualified to use both methods in your own practice and you will be able to join the health insurance providers in Switzerland.The course is open to anyone who would like to expand their skills with a new, scientifically proven and effective method. Knowledge of medicine, psychology or education is considered an advantage.